Cancellation / Refund / Exchange Policy – Digital Products
Effective Date: 02/11/2025
Company: Oaz Shakti Business Solutions & Technologies
Thank you for choosing our digital products. We appreciate your trust and are dedicated to providing high-quality digital solutions. Because our products are delivered instantly after purchase, all sales are final and non-refundable.
1. No Refund Policy
Once a digital product has been purchased and the access/download link has been delivered, the sale is considered final.
Since digital products cannot be returned, no refunds will be issued for any reason.
2. Exchange Policy (Allowed Under Certain Conditions)
Although refunds are not provided, we do allow product exchanges, subject to the following terms:
- Exchange requests must be made within 3 days from the date of purchase.
- The product may only be exchanged for another digital product of equal value.
- If the selected exchange product has a higher value, the customer must pay the difference.
- No exchanges will be allowed if the product has already been:
- Fully used,
- Custom-modified,
- Or significantly downloaded/accessed multiple times.
To request an exchange, please contact us at:
Email: mail@oazshakti.com
WhatsApp / Phone: +91-80058-16132
3. Wrong Product Selection
If a product was purchased by mistake, the customer must notify us within 3 days with proof of purchase.
After validation, we will provide an eligible exchange as per this policy.
4. Delivery / Access Issues
If you experience a technical problem accessing or downloading your product, we will assist until resolved.
However, technical issues do not qualify for refunds.
Contact Details
Oaz Shakti Business Solutions & Technologies
Email: mail@oazshakti.com
WhatsApp: +91-80058-16132
